IBM Walk-in Drive Details:

Job Role Technical Support Associate
Qualification B.E/B.Tech/Any Degree
Experience 0-4 years
Salary Not Disclosed
Job Location Hyderabad
Venue Location Hyderabad
Venue Date 19 to 22 June 2018

Detailed Eligibility:

  • Any Graduates 2016, 2017 & 2018 (only those who have completed the exams and are awaiting results with no previous backlogs)
  • 0-4 Years experience, good technical skills and Fluency in English.
  • Fluency in English Communications Skills (both spoken and written) / soft skills

Shifts: Shifts will be 24×7 in nature and can vary depending on geographies supported

Job Description:

  • Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP
  • Handling inbound calls/emails/chats resolving technical issues for end users
  • Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  • Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  • Ability to identify basic hardware parts and awareness of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems
  • Awareness of basic networking concepts and technologies
  • Questioning/probing skills, as relevant to the issue and level of the caller

How to Apply IBM Walk-in Drive?

Interested and Eligible candidates can attend walk-in drive at the following venue on 19 June to 22 June 2018.

Venue details:

Venue Date: 19th June to 22nd June 2018 Time: 11 AM to 2 PM

Venue:

IBM India Pvt. Ltd,
Building no 3, Mind Space,
Rajeha IT park,
Hyderabad.

Contact Person – Padmaja/Praveen

Documents Required:

  • Current company’s offer or appraisal letter (whichever is the latest)
  • Experience Letters from two most recent employers.
  • Last three months pay slips (with passwords, if any)
  • Updated Resume
  • A Govt. ID proof
  • Copy of your highest education mark sheets (All years/ semesters)
  • Copy of your highest education (Degree Certificate / Convocation Certificate).

Source by freshersvoice